Tapping into hidden revenue for 7-8 figure DTC brands

Guess what? Your audience is bored

But they don't have to be. At Engage Commerce, we flip the script on traditional email marketing, crafting bold personalised campaigns that don't just land in inboxes, but make waves. Ready to turn fleeting clicks into lasting relationships? Let's disrupt the ordinary together.

  • Your brand isn't just another option on the shelf, it's a revolution in a bottle.

    We craft dynamic email campaigns that help you educate and excite your audience about the real benefits of your products.

    From untapped health perks to groundbreaking flavours, we'll tell your story in a way that turns intrigued subscribers into loyal advocates. Let's make your message the one that stands out and sticks.

  • We craft targeted email campaigns that educate and empower your audience about the genuine benefits of your health and fitness offerings.

    Whether it's nootropic wellness supplements or cutting-edge fitness gear, we'll tell your story in a way that transforms interest into commitment.

    Let's make your message the one that inspires change and builds a community around your brand.

  • Say goodbye to ordinary spaces. It's time to inspire your audience to transform their homes with products that truly make a difference.

    Highlight the real benefits and unique solutions you offer, turning curiosity into enthusiasm.

    Be the brand that sparks creativity and helps customers create the living spaces they've always dreamed of.

  • Your products do more than enhance looks, they empower confidence and individuality.

    Educate your audience on the real benefits of your grooming and cosmetic lines, from groundbreaking ingredients to sustainable practices. Inspire them to turn daily routines into bold statements of self-expression.

    Be the brand that doesn't just follow trends but sets them, helping your customers feel authentically themselves every day.

  • Your jewellery tells a story; of art, emotion, and individuality. But in the digital age, how do you make that story resonate?

    Email marketing is your secret weapon. It's the intimate gallery where you can showcase the brilliance of your pieces, share the craftsmanship behind them, and connect personally with those who appreciate true artistry.

    Let's transform casual glances into lasting relationships, making your brand the go-to for timeless elegance.

Real Stories,
Real Success

Retention marketing since 2020

Who says you need decades to make an impact? Since 2020, we've been tearing up the rulebook and rewriting the playbook for email marketing.

Frustrated by the one-size-fits-all approach and tired marketing clichés, our founder, armed with over ten years of experience in senior marketing roles, saw a chance to do things differently.

We jumped headfirst into the e-commerce scene to give DTC brands something they've been missing: truly bespoke email marketing that doesn't just follow trends but sets them.

In a world overcrowded with noise, we've been helping brands cut through the chatter, connect on a real level. We're not here to play by the rules, we're here to change the game.. and we're just getting started ⚡️

What we do

  • Email Strategy Development

    Email Strategy Development

    We develop customised email marketing strategies tailored to your brand's unique objectives and audience. By understanding your goals and customer base, we lay the groundwork for campaigns that effectively resonate and convert.

  • Core Email Flows Setup

    We set up essential automated email flows to nurture your customers throughout their journey. These flows include:

    - Welcome Series
    - Abandoned Cart Recovery
    - Browse Abandonment
    - Post-Purchase Follow-ups
    - Re-engagement Campaigns

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Sparking the DTC revolution ⚡️✉️

Email marketing is more than a strategy, it's an art form. It's about delivering value, telling your story, and creating moments that your audience didn't see coming but can't wait to experience.

It’s about diving deep into understanding what makes your customers tick, crafting bold, disruptive, and downright irresistible email campaigns that not only get opened but get people talking, transforming subscribers into a community that's as hyped about your brand as you are.

In an age where attention spans are shrinking, we're making every second count. Our approach is edgy, fresh, and unapologetically authentic, just like the brands we work with.

Over 11x ROI for Thermos during BFCM

Helping Thermos generate over 11x ROI during Black Friday Cyber Monday with a strategic email marketing overhaul.

Want to be our next success story?

FAQs

General Questions

  • Because owning your audience beats renting it. Social media algorithms change, feeds get cluttered, and your posts vanish into the void. Email lets you land directly in your audience's inbox; no middleman, no distractions. It's personal, it's direct, and it delivers a killer ROI that social media can only dream of.

  • We're not about fluff and vanity metrics. Our email campaigns are laser-focused on driving real actions. Clicks, conversions, and sales. We craft compelling content that turns subscribers into loyal customers and casual buyers into brand advocates. It's about creating a movement around your brand that fuels sustainable growth.

  • Easy! We'll kick things off with a deep-dive discovery session to understand your brand, your audience, and your goals. From there, we'll craft a tailored strategy that's ready to set your email marketing on fire.

  • We offer customised packages because no two brands are the same. After understanding your needs, goals, and the scope of work, we'll provide a proposal that delivers maximum value without hidden fees or surprises.

Audience and Personalisation

  • Cookie-cutter templates? Not our style. We dive deep into data, behaviours, and preferences to create hyper-personalised emails. Think dynamic content, tailored product recommendations, and messages that speak directly to each subscriber's interests. It's personalisation that feels like a one-on-one conversation.

  • You bet. Segmentation is where the magic happens. We slice and dice your email list based on demographics, purchase history, engagement levels, and more. This means your subscribers get content that's super relevant to them, boosting engagement and conversions.

  • Forget buying lists, that's so yesterday (and also a terrible idea). We implement smart strategies like optimised signup forms, exclusive content offers, and engaging pop-ups that encourage visitors to join your tribe willingly. It's about attracting subscribers who actually want to hear from you.

Technical and Integration

  • Absolutely. We're tech-savvy and fluent in all major platforms. Shopify, WooCommerce, Magento, you name it. We'll seamlessly integrate our email strategies with your existing systems to ensure everything runs like a well-oiled machine. No hiccups, just smooth operations.

  • We're all about playing it smart. That means clean code, engaging content, and compliance with all the email best practices. We authenticate domains, manage sender reputations, and constantly monitor deliverability rates. Your emails will land where they belong; front and center in the inbox.

  • Absolutely. We take privacy and regulations seriously. Consent is king in our book. We ensure all our strategies are compliant with GDPR, CAN-SPAM, and other relevant laws. Your audience's trust is non-negotiable.

Campaign Management

  • We believe in quality over quantity. We'll develop a sending frequency that's optimal for your audience. Enough to keep them engaged but not so much that we become annoying. It's all about finding that sweet spot where engagement thrives.

  • Heck yes! Our creative team crafts stunning designs and compelling copy that align with your brand's voice and aesthetic. From eye-catching visuals to punchy headlines, we make sure your emails not only look amazing but also deliver your message effectively.

  • Absolutely. A/B testing is our playground. We experiment with subject lines, visuals, call-to-actions, and send times to discover what truly resonates with your audience. It's all about continuous improvement and maximising your ROI.

  • We keep your list healthy and engaged. That means regularly purging inactive subscribers, managing unsubscribes gracefully, and ensuring compliance with all regulations. A clean list equals better deliverability and more meaningful engagement.

Performance and Results

  • Data is our compass. We track open rates, click-through rates, conversions, revenue per email, and more. But we don't stop there. We analyse subscriber engagement over time to refine and optimise campaigns continually. It's about turning insights into actions that drive results.

  • Transparency is key. You'll get regular reports packed with insights and data on your campaign performance. We'll walk you through what's working, what's not, and our game plan moving forward. It's your brand; you deserve to know everything that's happening.

  • We won’t promise overnight miracles. That's not our style. But you can expect to see initial engagement boosts within the first few campaigns. Sustainable growth and significant ROI typically build over a few months as we refine and optimise your strategy, however initial results can be seen within the first few emails going out!

More questions?

Audit . Design . Implement . Optimise .

Audit . Design . Implement . Optimise .

A few reasons we may be a good fit 🤝

There is no better way to judge an agency than their track record and clients testimonials, however here are a few other reasons straight from the horses mouth.

  • This has to be reason No.1.

    Let's face it: The marketing world is full of agencies promising overnight success with flashy quick fixes. But here's the hard truth—there's no magic wand in email marketing. Building genuine relationships and driving real results takes strategy, creativity, and a bit of grit.

    We're not here to feed you fairy tales or overpromise what we can do. What we will do is give you the unfiltered truth about what it takes to make your brand stand out in crowded inboxes. We'll map out a game plan tailored to your goals, keep you in the loop every step of the way, and hustle hard to get you results that actually matter.😎.

  • We think long-term contracts are outdated and a huge red flag.

    We believe in earning your business every single month, not trapping you in a rigid agreement. That's why we work on a straightforward 30-day rolling basis. If you're not feeling the vibe or seeing the progress, just let us know. We'll wrap things up, no hard feelings. It's all about keeping it real and keeping you in control.

  • We're not newbies tinkering with theories—we're seasoned pros with over ten years of hands-on experience in email marketing. We've seen trends come and go, algorithms shift, and consumer behaviors evolve. That means we know what works, what doesn't, and how to pivot quickly to keep your brand ahead of the curve.

  • The umbers don't lie, but they can be misleading if you're not looking at the right ones.

    We're laser-focused on the metrics that matter—like deliverability rates, open rates, click-through rates, conversions, and most importantly, revenue generated. Forget vanity stats that don't impact your bottom line. We're here to boost your ROI and make every email count.

    We'll hook you up with easy-to-digest reports on the regular, breaking down the wins and plotting the next moves. No fluff, no filler—just actionable insights to keep the momentum going.

  • Not to be taken out of context!

    We dive deep to understand your brand's vibe, voice, and what makes your audience tick. That means we create killer email campaigns that not only look and sound like you but also hit home with your customers. From personalized content to dynamic segmentation, we ensure your emails feel like a natural extension of your brand.

    Think of us as an extension of your team—a partner committed to smashing goals and celebrating the wins together.

  • Email marketing buzzwords and tech talk? Yeah, we're not about that life.

    We keep things straightforward and speak your language. Our mission is to demystify email marketing, breaking down strategies and results in a way that makes sense. Because when you understand what's going on, we can collaborate better and drive bigger successes. Simple as that.

  • We're not a faceless machine churning out generic campaigns. We're real people who value real connections.

    Getting to know you and your team isn't just a nicety—it's a necessity. It helps us capture your brand's essence and translate it into emails that resonate. Plus, we genuinely enjoy building relationships because, at the end of the day, this is a partnership built on trust and mutual success.

  • We are constantly expanding our knowledge base not only by staying up to date with the latest updates from Google but also by investing in the most powerful software and tools.

    Alongside this, we are continually building our in-house team of some of the most knowledgable industry experts in the game, giving us a competitive edge.

    We have members of our team that are specialists within the industry niches we service, including experts in cold sales, email marketing, rich media video and photography, UX and UI design, meaning we are able to skillfully adapt to each one of our client’s specific needs and create 360 strategies that are sculpted to suit their specific business needs.

..and a few reasons we may not 🚩

Let's keep it real, sometimes we're not the perfect match, and that's okay. Here are a few reasons straight from the horse's mouth on why we may decide to not work together.

  • This might sound bold, but we genuinely need to be excited about your niche, and you need to be on board with our approach to elevating your brand through email marketing. If we're clashing on ideas right from the get-go, it's probably best to respectfully part ways. Chemistry and a shared vision are key ingredients in creating campaigns that truly resonate.

  • Trust is the foundation of any successful partnership.

    We operate best when we have the creative freedom to do what we do best; crafting killer email campaigns that drive results. If you feel the need to oversee every tiny detail or can't let go of the reins, we might not be the best fit. Let's collaborate and share ideas, but micromanagement can stifle the very creativity that makes campaigns shine.

  • If you're looking for overnight miracles or expecting us to double your revenue in a week, we're not the agency for you. Let's face it—the marketing world is full of snake oil merchants promising the moon with zero substance. Effective email marketing is a strategic game—it takes insight, creativity, and a bit of patience.

    We believe in setting ambitious yet achievable goals. We'll always give you the full picture of what's possible, what your competitors are up to, and what it'll take to outshine them. By keeping it 100% honest, we ensure you're in the driver's seat with a clear understanding of the journey ahead.

  • Look, we love sharing insights and empowering our clients, but we're not here to give a masterclass in email marketing while executing your campaigns. Our focus is on delivering top-tier results for your brand. If you're seeking in-depth training or a step-by-step guide, there are other avenues better suited for that. We're all hands on deck making your brand unforgettable.

  • We get it, every penny counts. But if your budget doesn't align with your grand plans, we might not be able to deliver the results you're dreaming of. Quality email marketing requires investment in strategy, design, content, and analytics. We're committed to providing value that justifies the cost, but we need the resources to make the magic happen.

Heard enough?